9. We need to show respect for people from other cultures and honor their values and...
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9. We need to show respect for people from other cultures and honor their values and beliefs. practice can remove cultural barriers to communications in the dental practice. 10. When creating a positive telephone voice, it is important that you a. develop an active script b. smile. c. learn new phrases d. all of the above 11. A telephone should be answered within, a. two b. three c. four d. five 12. When you are answering the telephone, your greeting should include all of the following a. identify the practice by name b. identify yourself by name c. use good listening skills d. time of day, for example, good morning, good afternoon 13. Personal telephone calls are appropriate when a you personally answer the telephone b. you are not busy c. d. you have an emergency you ask the dentist first rings. 14. The HIPAA Privacy Rule states that you must take appropriate and reasonable steps health information private. Please describe how you would do this in a dental office. 9. We need to show respect for people from other cultures and honor their values and beliefs. practice can remove cultural barriers to communications in the dental practice. 10. When creating a positive telephone voice, it is important that you a. develop an active script b. smile. c. learn new phrases d. all of the above 11. A telephone should be answered within, a. two b. three c. four d. five 12. When you are answering the telephone, your greeting should include all of the following a. identify the practice by name b. identify yourself by name c. use good listening skills d. time of day, for example, good morning, good afternoon 13. Personal telephone calls are appropriate when a you personally answer the telephone b. you are not busy c. d. you have an emergency you ask the dentist first rings. 14. The HIPAA Privacy Rule states that you must take appropriate and reasonable steps health information private. Please describe how you would do this in a dental office.
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Related Book For
Probability And Statistics
ISBN: 9780321500465
4th Edition
Authors: Morris H. DeGroot, Mark J. Schervish
Posted Date:
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