9. What is a planning tool that visually shows the subject company and its competitors in relation to two key strategic variables?

Five Forces Analysis

SWOT Analysis

Strategic Group Map

Balanced Scorecard

10. What is a planning tool that tracks various objectives focusing on financial, customer, internal process and learning / growth perspectives?

Five Forces Analysis

SWOT Analysis

Strategic Group Map

Balanced Scorecard

11. What are the 5 basic modes of entry to enter foreign markets?

Exporting, importing, reselling, retrading, direct selling

Exporting, bartering, exchanging, direct selling, advertising

Exporting, licensing, franchising, establishing subsidiaries or direct investment, creating strategic alliances or joint ventures

Exporting, direct marketing, on-line advertising, mass media marketing

12. What is outsourcing?

Laws observed in multi-jurisdictions

Rules related only to litigation

Policies that facilitate commerce between two countries

Contracting out certain value chain activities that are normally performed in-house to outside vendors

13. How does the government create higher legal costs for unethical businesses?

Fines and penalties by government agencies

Legal costs incurred by the company to defend government investigations

Costs of complying with stricter government regulations

All of the above