Question: A . ( 1 5 p ) A pharmacy dispensing medicines is staffed by one pharmacist open 1 0 hours a day. On average It

. (15

)

A pharmacy dispensing medicines is staffed by one pharmacist open

10

hours a day. On average It takes

150

seconds to serve a customer, and a customer arrives every

4

minutes. Considering Poisson arrivals and exponential service rates, A

)

how long does it take a customer to get a medicine? B

)

How many hours is the pharmacist idle? C

)

If the system were automated, with a service rate of

180

seconds, how long would it take to get a medicine, and would it be better?

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