Question: A. (2 marks, one mark for each example) For each of the following, provide an example of how Salesforce could be used by Black Diamond's

A. (2 marks, one mark for each example) For each

A. (2 marks, one mark for each example) For each of the following, provide an example of how Salesforce could be used by Black Diamond's marketing and sales team. (i) Salesforce automation (SFA) (ii) Cross-selling

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