Question: a - 2 . What means can be used to identify customer desired traits? Note: You may select more than one answer. Single click the

a-2. What means can be used to identify customer desired traits?
Note: You may select more than one answer. Single click the box with the question mark to produce a check mark for a correct answer and double click the box with the question mark to empty the box for a wrong answer.
check all that apply 1
Surveys of customersunanswered
Sales representativesunanswered
Benchmarkingunanswered
Product testingunanswered
Cross-functional planningunanswered
a-3. What means can be used to assess the performance of the current product relative to competitors?
Note: You may select more than one answer. Single click the box with the question mark to produce a check mark for a correct answer and double click the box with the question mark to empty the box for a wrong answer.
check all that apply 2
Customer focus groupsunanswered
Sales representativesunanswered
Benchmarkingunanswered
Product testingunanswered
Cross-functional planningunanswered
a-4. What means can be used to identify the technical requirements and the target values associated with each customer trait?
multiple choice
Cross-functional planning
Sales representatives
Customer focus groups
Surveys of customers
Product testing

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