A 25 sec D 27 sec B 16 sec E 20 sec 14 sec F 34 sec G 34 sec H 34 sec 34 sec 13 sec K 14 sec The diagram above describes a service process where customers go through. Operation time required in each step are shown on the diagram. a. Identify the bottleneck operation and time for the system. b. Compute the throughput time and monthly capacity if the system is operated for 45 hours per week, 4 weeks per month. c. How can the capacity of this system be increased? Explain why. Then, do two consecutive capacity improvements and compute the monthly capacity after each improvement.

The diagram above describes a service process where customers go through. Operation time required in each step are shown on the diagram. a. Identify the bottleneck operation and time for the system. b. Compute the throughput time and monthly capacity if the system is operated for 45 hours per week, 4 weeks per month. c. How can the capacity of this system be increased? Explain why. Then, do two consecutive capacity improvements and compute the monthly capacity after each improvement