A$50-$year$-$old African$-$American employee has been$$ "carried" by management for years. His substandard performance has been largely ignored because of personal concerns for his family and his$$ supervisor's inability to confront poor performance. Now after seven$$ years, the employee is fired as part of a layoff and files an$$ age$-$ and$$ race$-$based discrimination suit. The primary way this problem could have been avoided would have been for the company and supervisor to$$ have:

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Part $1$

A$.$

established a complaint resolution system.

B$.$

provided EEOC training to all supervisors.

C$.$

documented the$$ employee's work history.

D$.$

argued for reverse discrimination.