A $50-$year$-$old African$-$American employee has been "carried" by management for years. His substandard performance has been largely ignored because of personal concerns for his family and his supervisor's inability to confront poor performance. Now after seven years, the employee is fired as part of a layoff and files an age$-$ and race$-$based discrimination suit. The primary way this problem could have been avoided would have been for the company and supervisor to have:

Question $24$ Answer

a$.$

established a complaint resolution system.

b$.$

argued for reverse discrimination.

c$.$

documented the employee's work history.

d$.$

provided EEOC training to all supervisors.