Question: a. A queue with impatient customers has 20 servers, the arrival rate is 210 customers per hour and the thruput is 205 customers per hour.

a. A queue with impatient customers has 20 servers, the arrival rate is 210 customers per hour and the thruput is 205 customers per hour. What is the fraction not served?

b. An G/G/s queue has 4.4 customers in the system on average, and on average customers spend 20.5 minutes in the system (waiting plus being served). What is the arrival rate of customers?

Short questions, unrelated to each other. Make sure to provide units with your answers

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