Question: A basic rule for applying discipline is for the manager to: a. suspend performance evaluations until standard performance is attained. b. document the performance or

A basic rule for applying discipline is for the manager to: a. suspend performance evaluations until standard performance is attained. b. document the performance or behavior that led to the punishment. c. avoid being too specific about what infractions will lead to punishment. d. wait about one week after the incident before applying punishment

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2. In this chapter, the reader should reflect on the following concepts:

1. To provide an understanding that a person in a communication situation conveys three things at the same time: their position, basic interests and values.

4. What is meant by the statement: We are extremely limited in our willingness to allow others to put their own case in a social situation?.