Question: A big-city post office processes approximately 30 applications for post office boxes per day. Through value-stream mapping, it is determined the average value-add time per

A big-city post office processes approximately 30 applications for post office boxes per day. Through value-stream mapping, it is determined the average value-add time per application is 30 minutes. This process is conducted over an 8 hour day.
Assuming this is a world class business process:
a) what is the lead time for any given PO box application being processed by the post office?
b) How many PO box applications should be in process at any given time?

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