A bottleneck time is the time it takes a unit to go through production from start to end with no waiting. Select one: O True O False Project management includes: O a. Only allocating resources. O b. Oc. Reducing costs. Implementing a project Define, organize, planning, monitoring and controlling a project. O d. Experience differentiation: Select one: O a. keeps consumers from becoming active participants in the service. O b. is an extension of product differentiation in the service sector. Oc. uses the consumer's senses of vision and sound. isolates the consumer from the delivery of a service. O d