Question: A buffer is q , a neutral or noncontroversial statement ( s ) that relates to the message but doesn't state the bad news. usually

A buffer is q,
a neutral or noncontroversial statement(s) that relates to the message but doesn't state the bad news.
usually found in the subject of an email.
the first statement in a direct message.
the last statement in an indirect message.
 A buffer is q, a neutral or noncontroversial statement(s) that relates

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