Question: A call center has m = 1 0 agents. On average, there are 3 0 phone calls arriving to this call center in an hour.

A call center has m=10 agents. On average, there are 30 phone calls arriving to this call center in an hour. It takes each agent on average 8 minutes to answer one phone call. Assume the coefficients of variation for the inter-arrival time and service time are both 1. Keep 2 decimal places if required.
Question 1(1 point)
a. What is the average inter-arrival time a in [minutes/call]?(1 point)
 A call center has m=10 agents. On average, there are 30

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