Question: A chatbot ( derived from chat robot ) is the computer program that simulates human conversation, either via voice or text communication. Orgarnisations are chatbots

A chatbot

(

derived from "chat robot"

)

is the computer program that simulates human conversation, either via voice or text communication. Orgarnisations are chatbots to engage with customers alongside the classic customer service channels of phone, email, and social media. Report on any five ways chatbots could be used in the medical field.

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