Question: A client has brought to your attention, a discrepancy between your agencys policy and the current legislation. What would be the process to investigate

A client has brought to your attention, a discrepancy between your agencys policy and the current

A client has brought to your attention, a discrepancy between your agencys policy and the current legislation. What would be the process to investigate and respond to this discrepancy? Order the steps below. 1 2 3 4 5 :: Licensee in Charge notified of discrepancy found Current policy and legislation reviewed and compared by Licensee in Charge Licensee in Charge contacts OFT to seek advice before reviewing policy Agency policies updated to reflect legislation Staff are trained and informed of new policy, client is informed of rectification

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