Question: A client needs to do some maintenance on his house by having a window frame refurbished by cleaning and protected it from rust, and repainted.
A client needs to do some maintenance on his house by having a window frame refurbished by cleaning and protected it from rust, and repainted. The client also mentioned that the putty has hardened and became brittle and does not properly seal the glass and frame against water and rain. The client wants the refurbished and painted window frame to last for 8-10 years before it needs maintenance again as this is the typical time period that suppliers of paint, such as Plascon and Dulux guarantee their products. A picture of the windows frame is indicated in Figure 3. Project Response: Please do the following in developing a project response towards ensuring quality of the refurbishing project 1. Identify the important steps for doing the refurbishment project and identify specific measurement and hold points at different stages of the work 2. Develop a specification including quality metrics (quality criteria, tolerances, methods and responsibilities) for the important refurbishing steps of the above-mentioned window frame in order to adhere to the clients expectations.
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