A company advertised that, on the average 96% of their customers reported very high satisfaction with their
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Question:
A company advertised that, on the average 96% of their customers reported "very high satisfaction" with their services. The actual percentages reported in 15 samples were the following:
96,96,92,35,74,96,92,74,96,96,35,92,92,96,35
a. find the mean, median, mode and midrange
b. which measure of central tendency was given in the advertisement ?
c. which measure of central tendency is the best indicator of the "average" in this situation?
Related Book For
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
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