Question: A company can easily expand its service operation by adding more servers to its process. If each server is able to process 15 customers per
A company can easily expand its service operation by adding more servers to its process. If each server is able to process 15 customers per hour and customers arrive at the company at the rate of 30 per hour, then how many servers should be employed to achieve the standard that no customer should have to wait more than 10 seconds to be served? What is the average utilization of the servers for the number of servers required to meet this service goal? Click the icon to view the Lq values for the queuing model. The company should have at least servers to meet its service time goal. (Enter your response as a whole number.) The average time a customer must wait to be served in this case is seconds. (Enter your response rounded to two decimal places.) The average utilization of the servers in this case is (Enter your response rounded to four decimal places.)
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