Question: A company has been successfully using total quality management methods for several years. The supervisor of a very productive department is moved to manage another
A company has been successfully using total quality management methods for several years. The supervisor of a very productive department is moved to manage another department. After several months, senior management notices a decline in production in the supervisor's new department and asks the quality manager to look into the matter. In this situation, the quality manager should do which of the following? Calculator Ask the senior managers what they think the problem might be Ask the supervisor about the situation Allow the supervisor time to fix the problem D Recommend the supervisor for leadership training
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