Question: A company is developing a performance appraisal system for its employees. The company wants to include behavioral criteria in the system, but it is difficult

A company is developing a performance appraisal system for its employees. The company wants to include behavioral criteria in the system, but it is difficult to determine suitable objective indicators of successful performance.

Which of the following statements is the most accurate?

The company should use a combination of subjective and objective criteria.

The company should focus on subjective criteria, such as perceptions of the employee's attitude and work ethic.

The company should focus on objective criteria, such as the number of sales made or the number of customer complaints received.

The company should rely on self

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evaluations to better understand the employee's goals and motivation.

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