A company purchases a new computer system for the purpose of streamining the processing dif customer orders. The company's objective is to decrease processing time so that $38\%$ of all orders are shipped within $24$ hours of being received. After operating with the new system for three months, the company was shipping $92\%$ of all orders within $24$ hours This stivation s an example of a $$

Select one:

a$.$ performance opportunity

b$.$ ethical situation

c$.$ performance deficiency

d$.$ work process weakness

e$.$ planning weakness