A companys recall of 1.1 million TVs cost the company more in repairs than the value of

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A company’s recall of 1.1 million TVs cost the company more in repairs than the value of the actual TVs. This is an example of which quality cost?

Select one:

a. prevention costs

b. failure costs

c. the appraisal costs

d. PDCA

e. none of the above

Related Book For answer-question

Systems Analysis and Design in a Changing World

ISBN: 978-1305117204

7th edition

Authors: John W. Satzinger, Robert B. Jackson, Stephen D. Burd

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Posted Date: Jan 25, 2021 07:44 AM

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A companys recall of 1.1 million TVs cost the company more in repairs than the value of

Question:

Expert Answer:

b failure costs Explanation Product Recall is the process of retrieving defective products which doe... View the full answer

Systems Analysis and Design in a Changing World

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