1. A completed performance appraisal form:

   		must be kept in the employee's files for a maximum of one year
   		is a legal document that proves job-related criteria were valid and used consistently
   		is an internal document that has no importance outside of the organization itself
   		must be submitted to the provincial labour relations board
   		outlines the standardized time frame allowed for performance improvement

1 points

QUESTION 28

1. Which of the following is defined as action taken by supervisors prior to an infraction that encourages employees to follow the rules?

   		corrective discipline
   		progressive discipline
   		preventive discipline
   		positive discipline
   		disciplinary action

1 points

QUESTION 29

1. The tendency for managers to evaluate employees as "average" as opposed to "effective" or "ineffective" describes which of the following rating errors?

   		recency effect
   		leniency bias
   		central tendency bias
   		strictness bias
   		halo effect

1 points

QUESTION 30

1. Which of the following is part of the seven-step plan to protect organizations from the misuse of electronic communications?

   		hiring a chief reputation officer
   		banning social media use at work
   		discourage cell phone use during working hours
   		repeal telecommuting policies
   		examining the available tools for controlling Internet access

1 points

QUESTION 31

1. Which of the following describes the Canada Pension Plan?

   		a contributory plan that is mandatory for all self-employed persons and employees in Canada
   		a plan whereby retirees receive a fixed dollar amount from their employer as a pension
   		a plan whose benefits are defined by a formula based on age and length of service
   		a pension plan that pays retirees a regular income based on investments in secure funds
   		a plan that only returns their pension contributions if the employee leaves the organization before the vesting period passes.