"A computer company is writing the first stage of a more efficient accounting system that will be used by the government. This system will save taxpayers a considerable amountof money every year. A computer professional, who is asked to design the accounting system, assigns different parts of the system to her staff. One person is responsible for developing the reports; another is responsible for the internal processing; and a third for the user interface. The manager is shown the system and agrees that it can do everything in the requirements. The system is installed, but the staff finds the interface so difficult to use that their complaints are heard by upper-level management. Because of these complaints, upper-level management will not invest any more money in the development of the new accounting system, and they go back to their original, more expensive system"

(Source: ACS case studies 2014)

Discussion Questions

1. Identify the ethical issue related to this case.
2. Relate ACS code of professional conduct to this case? Please use the relevant clauses to highlight the professional responsibilities to computer company towards various stakeholders.

Answer rating: 100% (QA)

Ethical Issue The ethical issue in this case is the failure to prioritize userfriendliness and user experience in the design and implementation of the ... View the full answer