A computer company operates a call center where representatives help customers troubleshoot problems. As the company grows and as employees move on to other jobs, the call center frequently needs to fill open supervisor positions. Beth, a human resource manager at the company, encourages the customer service manager to recruit internally. Which statement is the best reason for the use of internal sources?

Multiple Choice

External job candidates will be new and unfamiliar to the customer service manager.

Internal recruiting costs more than looking outside the organization, but it is faster.

Internal job candidates are relatively knowledgeable about the company and the positions.

The organization is unlikely to have any candidates from which to draw.

Promoting insiders will expose the organization to fresh new ideas.