A$.$ Create a future state value stream map. The patient will be the customer

as well as the supplier. The first process box should be Registration.

B$.$ At the bottom of the value stream map, create a step graph displaying the

cycle times $($value added times$)$ as well as create a step graph displaying

the cycle times $($value$-$added times$)$ and wait times.

C$.$ At some location on the map, create a small box displaying overall cycle

time and lead times of this event.

D$.$ At various locations on the value stream map identify the various kaizen

events required to attain the future state..