A customer associate is assisting a customer with two small children, who are loudly playing and running around the waiting room. Another customer comments loudly about the disruption, and the children's mother becomes upset. Theassociate invites the mother and her children to an open office and gives the children some books.Asked the mother if she wouldn't mind waiting and assisted the annoyed customer firstAsked the children to quiet down because they're disturbing other peopleAsked the annoyed customer to be patientNothing; the associate's response was appropriate