Question: A customer calls and asks that you replace a part. What are some of the methods you would use to determine that the part is

A customer calls and asks that you replace a part. What are some of the methods you would use to determine that the part is faulty? Select all that apply.

Ensure the customer is running the latest firmware

Verify that the operating system is functioning

Check that the BIOS is configured properly

Run hardware diagnostics on the part

Verify with the customer that they haven't installed new apps

A customer calls and asks that you replace a part. What

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A customer calls and asks that you replace a part. What are some of the methods you would use to determine that the part is faulty? Select all that apply. Ensure the customer is running

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