A customer is upset because she believed if she bought two products, she'd get two free. You explain the sale is actually buy two, get one free. She argues that's not what the sign said.

What would you be most and least likely to do$?$

PICK ONE OF EACH

LEAST

Apologize for the confusion, but explain the sale again. Ask if she would like to put the fourth one back, since that one is not free.

Tell her you're sorry and explain that a lot of people misread the sign. Reiterate that the sign does in fact say "buy two, get one free."

Because the customer is getting upset, tell her you will talk to your supervisor to see if there's anything you can do$.$

Walk with her to one of the sale signs so she can see it does say "buy two, get one free." Apologize that the sign was confusing.