Question: A customer reports their recently purchased computer does not consistently run their old applications. Application errors occur intermittently, and data files get corrupted. They have
A customer reports their recently purchased computer does not consistently run their old applications. Application errors occur intermittently, and data files get corrupted. They have tried uninstalling and reinstalling the apps, and the problems persist. As you troubleshoot the problem, you reboot the system and get a BSOD error. The customer tells you the BSOD has occasionally appeared. Which subsystem is most likely causing the problem, and what is the next best step? a Applications are faulty; uninstall and reinstall the applications causing errors. b Windows Update is not working; use System Restore. c Memory is faulty; run Memory Diagnostics. d Windows is corrupted; reinstall Windows.
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