Question: A customer service representative can work with one person at a time and have at most one other customer waiting. Compute the steady - state

A customer service representative can work with one person at a time and have at most one other customer waiting. Compute the steady

-

state distribution of the number of customers in this queuing system at any time, assuming that customers arrive according to a Binomial counting process with

3 -

minute frames and the average interarrival time of

10

minutes, and the average service takes

15

minutes.

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