a) Define the term partnering. Provide an example with a relevant explanation. (4 marks)

b) Define the term internal partnering. Provide an example with a relevant explanation. (4 marks)

c) Audits are a key component for becoming ISO 9000 certified and you must have these audits and pass each of them in order to become ISO 9001 certified. You are required to explain the definition of audit and three(3) types of audit to your organization members with clear examples for each type. (12 marks)

TABLE A-1 Factors for Determining Control Limits for and R Charts Number of Factors for R Chart Observations in Subgroup Factor for X Chart Factor for X Chart Lower Control Limit Upper Control Limit n A2 E2 D3 DA 0 2 3 4 0 0 0 5 6 7 2.66 1.77 1.46 1.29 1.18 1.11 1.05 1.01 0.98 8 9 10 11 12 13 1.88 1.02 0.73 0.58 0.48 0.42 0.37 0.34 0.31 0.29 0.27 0.25 0.24 0.22 0.21 0.20 0.19 0.19 0.18 0.03 0.14 0.18 0.22 0.26 0.29 0.31 0.33 0.35 0.36 0.38 0.39 0.40 0.41 3.27 2.57 2.28 2.11 2.00 1.92 1.86 1.82 1.78 1.74 1.72 1.69 1.67 1.65 1.64 1.62 1.61 1.60 1.59 14 15 16 17 18 19 20