Question: a. Describe the difference between a top-down (directed) and a bottom-up (emergent) view of operations strategy. (10 marks) b. Compare a low-cost and a full-service

a. Describe the difference between a top-down

a. Describe the difference between a top-down (directed) and a bottom-up (emergent) view of operations strategy. (10 marks) b. Compare a low-cost and a full-service airline in terms of their operations strategy and the operations decisions they make to implement the strategy. Your answer should make reference to processes, quality, capacity and inventory. (15 marks) QUESTION 2 a. Describe the effects of demand and supply uncertainty on supply chains and how they can be mitigated. (15 marks) b. Explain the difference between reorder point inventory systems and order-up-to inventory systems

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