a$)$ Describe two characteristics that will be considered by the Operations Manager when designing an Operational strategy of any manufacturing firm.

b$)$ Operational strategy specifies the policies and plans for using the organization$$s resources to support its long term competitive strategy. Describe any four $(4)$ competitive strategies of a manufacturing firm.

c$)$ If the system to be used by the OM in the advertisement above aim to meet demand of $25,000$units and has maximum production rate of $240$ units per hour and normal working hours is $80$hrs per week and overtime is $10$hours per week. State if the system will be operating over capacity or under capacity assuming that the down time for preventive maintenance is $10\%$ of the planned hours. Give reason$($s$)$