Question: a) Discuss the three (3) major effects that electronic commerce has on distribution. b) Service is often differentiated from products, and the four (4) distinct

a) Discuss the three (3) major effects that electronic commerce has on distribution. b) Service is often differentiated from products, and the four (4) distinct service features that distinguish service from products are: intangibility; simultaneity; heterogeneity; and perishability. Explain what service is and briefly discuss the four (4) features given above that differentiate service from product.

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