Question: A Doctors office is a single-server waiting line system and has an arrival pattern characterized by a Poisson distribution with 3 customers per hour. The

A Doctors office is a single-server waiting line system and has an arrival pattern characterized by a Poisson distribution with 3 customers per hour. The average service time is 12 minutes. The service times are distributed according to the exponential distribution.

Length of time customer waits in the system.

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