Question: a. Explain the difference between values, beliefs, and attitudes. How are they linked to behaviour? Give a hypothetical example of how a value, belief, and
a. Explain the difference between values, beliefs, and attitudes. How are they linked to behaviour? Give a hypothetical example of how a value, belief, and attitude may lead an individual to quit their job. (3 marks)
b. What is emotional labour and what are its consequences? Give an example of an employee who has a job that is high in emotional labour. (3 marks)
c. What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related? (4 Marks)
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