Question: A. Explain the following based on Order Management: 1. CRM - Customer Relationship Management 2. Process Reengineering 3. ABC Activity Based Costing 4. Customer Segmentation

A. Explain the following based on Order Management: 1. CRM - Customer Relationship Management 2. Process Reengineering 3. ABC Activity Based Costing 4. Customer Segmentation 5. Customer Profitability

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