Question: (a) Explain types of knowledge management system that can be used to enable information system activities based on the knowledge management value chain in

(a) Explain types of knowledge management system that can be used to enable information system activities

(a) Explain types of knowledge management system that can be used to enable information system activities based on the knowledge management value chain in Figure 1 below. Figure 1: Knowledge Management Value Chain Data and Information. Acquisition Collecting Storing Disseminating 1 Feedback Acquire Knowledge discovery Data mining Neural networks Genetic algorithms Knowledge workstations Expert knowledge networks Knowledge culture Communities of practice Personal networks Organizational practices/routines Knowledge Business Value Chain Knowledge Management Systems Information System Activities Store Document management systems Knowledge databases Expert systems Mana Disseminate Intranet portals. Push e-mail reports Search engines Collaboration and Organizational Activities Training Informal networks Organizational culture Organizational routines Organizational culture Apply Decision support systems Enterprise applications. New IT-based business processes New products and services New markets (15 marks)

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