Question: a) Explain why there is need for quality control and quality management. Give an example of a practice (or lack thereof) that led to negative

a) Explain why there is need for quality control and quality management. Give an example of a practice (or lack thereof) that led to negative consequences; b) List and briefly explain the 5 methods of quality control. Provide more details about TQM; c) What does the ISO 9000 series refer to? Explain (15p).

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