Question: A fast-food restaurant has problems with its drive-through window operations. Customers arrive at an average rate of one every 30 seconds. Current service time has

A fast-food restaurant has problems with its drive-through window operations. Customers arrive at an average rate of one every 30 seconds. Current service time has averaged 25 seconds with a standard deviation of 20 seconds. A suggested process change, when tested, results in an average service time of 25 seconds with a standard deviation of 10 seconds. Assume that no customers are blocked or abandon the system.

What would be the effect of this change on the average waiting time in queue?

-increase

-decrease

-no change

-Given information is not sufficient to answer.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

A fast - food restaurant has problems with its drive - through window operations. Customers arrive at an average rate of one every 3 0 seconds. Current service time has averaged 2 5 seconds with a...

In many applications, there may be a limit on the number of customers that can wait before being served, which is called the buffer capacity. When the buffer is full, any new arrivals are turned...

A fast - food restaurant has problems with its drive - through window operations. Customers arrive at an average rate of one every 4 0 seconds. Current service time has averaged 3 0 seconds with a...

Burrito King, a new fast-food franchise, has had problems with its drive-through window operations. Customers arrive at an average rate of one every 30 seconds. Current service time has averaged 25...

*9 Burrito King, a new fast-food franchise, has had problems with its drive-through window operations. Customers arrive at an average rate of one every 30 seconds. Current service time has averaged...

Burrito King, a new fast- food franchise, has had problems with its drive- through window operations. Customers arrive at an average rate of one every 30 seconds. Current service time has averaged 25...

Quantitative problems: 1- (20 Points) Review the process diagram below for a car exhaust inspection (egzoz testi) facility with 1 inspector. Answer the questions below. After a car arrives; inspector...

Senor Taco has had problems with its drive - through window operations. Customer cars arrive at an average rate of one every 3 0 seconds with a standard deviation of 1 5 seconds. Currently, Senor...

Burrito King (a new fast-food franchise opening up nationwide) has successfully automated burrito production for its drive-up fast-food establishments. The burro-Master 9000 requires constant 45...

Would you recommend a divisional structure by geographic area, product, customer, or process for a medium-sized bank in your local area? Why?

The manager of a travel agency has been using a seasonally adjusted forecast to predict demand for packaged tours. The actual and predicted values are as follows: a. Compute MAD for the fifth period,...

asssess whether the following statement is true or false: Deductions for employer contributions to pension funds in the generation of income are limited to a maximum of R 2 7 % of the taxable income...

Read the articles on journaling and review the template provided. Identify what approach, to journaling, in the articles you found useful and why. Post to the discussion forum that you have reviewed...