Question: Senor Taco has had problems with its drive - through window operations. Customer cars arrive at an average rate of one every 3 0 seconds

Senor Taco has had problems with its drive-through window operations. Customer cars arrive at an average rate of one every 30 seconds with a standard deviation of 15 seconds. Currently, Senor Taco can serve them in 25 seconds, on average, with a standard deviation of 20 seconds. They have designed their drive-through window operation to have only one window and once a customer car enters the line, they cant leave. They guarantee all customers will be served. Test results from a proposed process change didnt show any changes to service times, but the variability was reduced to 10 seconds as measured by standard deviation. Then they put the process change into effect and were surprised to find that demand increased by 15%.
What impact will the proposed change have on the wait times of customers?
How much busier will the server at the window be with the process change? Can they still handle the increased load? Why?
Senor Taco is now concerned about physical space how many more customers are in their drive-through window operations now?

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