Question: A firm's _ _ _ _ _ _ _ are best described as distinct and fine - grained business processes such as taking orders, delivering

A firm's _______ are best described as distinct and fine-grained business processes such as taking orders, delivering products, or invoicing customers.
A firm's _______ are best described as distinct and fine-grained business processes such as taking orders, delivering products, or invoicing customers.
capabilities
resource flows
activities
capital gains

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