A. For each of the following objections, provide answers that clearly demonstrate the direct denial and indirect
Question:
A. For each of the following objections, provide answers that clearly demonstrate the direct denial and indirect denial methods. Assume each objection is not true.
1. The cost of replacing the filter will be more than just buying a new unit.
2. I heard that the paint used in manufacturing your unit can cause cancer.
3. I can buy this cheaper online.
B. For each of the following objections, provide answers that clearly demonstrate the compensation method and referral method. Assume all the objections are either true or are the prospect's opinion.
1. I don't think our customers will like the new beverage you're selling.
2. My customers have never asked for this brand of dishwasher.
Financial Management for Public Health and Not for Profit Organizations
ISBN: 978-0132805667
4th edition
Authors: Steven A. Finkler, Thad Calabrese