Question: A gray market can create customer dissatisfaction. While the individual preference might seem to be the right attitude toward buyers of gray market goods, many

A gray market can create customer dissatisfaction. While the individual preference might seem to be the right attitude toward buyers of gray market goods, many manufacturers find that product problems nonetheless are ultimately laid at their doorstep.

  • Highlight few notable reasons of customer dissatisfaction caused by gray market.
  • Do you see any potential benefit to the manufacturers?

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