A group of like-minded university graduates wishes to start a health and hygiene company. They have...
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A group of like-minded university graduates wishes to start a health and hygiene company. They have decided their first product to be a hand/toenail clipper - a very common household product. They have done some homework and conducted a customer survey to understand the product features desired by the customers. The customer responses are listed below. 48 people 32 people 63 people 4. Low cutting effort 77 people 5. Broad cutting edge (for both toe and fingernails) - 70 people 1. No rusting 2. Keychain attachment 3. Portable size Based on customer feedback the team decides to assign the importance weight factor". Draw a HOQ diagram and use your engineering knowledge and understanding to accomplish the following HOQ tasks: (a) write down 3 measurable engineering characteristics (ECs) along with their respective units. (b) Fill up the relationship matrix (there are multiple solutions, use simple logic) (c) Fill in the absolute importance, relative importance, and rank order of the ECs. (d) Fill out the EC interrelationships Mention all the assumed scales used for the relationship matrix, importance weight factor, and EC interrelationships. A group of like-minded university graduates wishes to start a health and hygiene company. They have decided their first product to be a hand/toenail clipper - a very common household product. They have done some homework and conducted a customer survey to understand the product features desired by the customers. The customer responses are listed below. 48 people 32 people 63 people 4. Low cutting effort 77 people 5. Broad cutting edge (for both toe and fingernails) - 70 people 1. No rusting 2. Keychain attachment 3. Portable size Based on customer feedback the team decides to assign the importance weight factor". Draw a HOQ diagram and use your engineering knowledge and understanding to accomplish the following HOQ tasks: (a) write down 3 measurable engineering characteristics (ECs) along with their respective units. (b) Fill up the relationship matrix (there are multiple solutions, use simple logic) (c) Fill in the absolute importance, relative importance, and rank order of the ECs. (d) Fill out the EC interrelationships Mention all the assumed scales used for the relationship matrix, importance weight factor, and EC interrelationships.
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Related Book For
Practical Management Science
ISBN: 978-1305250901
5th edition
Authors: Wayne L. Winston, Christian Albright
Posted Date:
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