A group of students are working on group assignment. Their names are Mike, Ahmed, Jordan, Amandeep,...
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A group of students are working on group assignment. Their names are Mike, Ahmed, Jordan, Amandeep, Lorri, Hyoun Joo. The class they're doing the assignment for is in person but they weren't able to find a time to work together on campus, so they set up a meeting on MS Teams to work on the assignment. Only Mike and Ahmed have their videos on. Everyone's microphones are on even if they're not talking and there's a lot of distracting noise coming from someone's house (is that a goat at Mike's?). With so many people and no clear agenda for the meeting, everyone is either silent or talking over one another as they try to have side conversations like they might in person around a table. Mike and have Amandeep this conversation in the chat instead: Mike: "Why don't we type out all of our notes on an Office 365 document so we can, like share it all together and stuff?" Amandeep: "No, just give me your notes and I'll look at them." While Mike is looking for his notes, which he hadn't put in the meeting chat yet, a few of the others have a bit of a conflict over their microphones. Jordan: "Why didn't you use headings on your notes like we agreed?" Lorri: "I thought you said to..." Hyoun Joo: "I DID use them, and somebody copied all of their notes from Wikipedia or something." About 10 minutes into working, Ahmed and Hyoun Joo realized that they actually did the same part of the assignment, so the work was duplicated. Ahmed: "I thought you were going to read section 3 and I was going to read section 4." Hyoun Joo: "I didn't read any of it. It was too much. I didn't know where to start. Section 4 was easier." Both seemed really frustrated by this and they didn't seem to interact much for a little while: Ahmed muted himself and seemed to have turned off his notifications. But eventually they decided to work together to put their notes together into a new version. Lorri texts Mike to complain to him about Jordan. Apparently he posted something about "working with people who are totally useless" on Snapchat. Mike ignores the text because he's not really sure what to do about it, and he doesn't care anyway. The Analysis You're going to analyze this case study for problems related to the purpose, audience, context, and tone (PACT) during the meeting. You should identify at least one problem for each of those four areas and explain why it's a problem. Below are some guiding questions to help you. You don't have to directly answer these questions, but you can use them to help you identify specific problems. • Purpose: Do you think the team had a clear purpose for this meeting? What do you think the intended purpose was? Do any of the individual students seem to have any of their own goals for the meeting? • Audience: How do the individuals in this team communicate with each other? Are they considering their audience (their teammates) when communicating? What types of cultural differences might be involved in this team that need more consideration? • Context: Are there any clues that other stuff might be going on within this group? Does it seem like there were problems before this meeting that haven't been dealt with? • Tone: What tone do you see the team members take with one another? Is the vibe overall positive or negative? Do they seem to have psychological safety as a group? If you had to give them a grade using the Team Initiative & Engagement standards in this course, what would you give them? Type up your answers in complete sentences/paragraphs into a Word file. Make sure to give it a clear title and organize the information in a way that your audience - the instructor - can easily follow. This doesn't need to be any particular length, but you will probably need one-two sentences to describe each problem and two-three sentences to explain why it's a problem. You are welcome to quote parts of the case study; remember to use quotation marks! A group of students are working on group assignment. Their names are Mike, Ahmed, Jordan, Amandeep, Lorri, Hyoun Joo. The class they're doing the assignment for is in person but they weren't able to find a time to work together on campus, so they set up a meeting on MS Teams to work on the assignment. Only Mike and Ahmed have their videos on. Everyone's microphones are on even if they're not talking and there's a lot of distracting noise coming from someone's house (is that a goat at Mike's?). With so many people and no clear agenda for the meeting, everyone is either silent or talking over one another as they try to have side conversations like they might in person around a table. Mike and have Amandeep this conversation in the chat instead: Mike: "Why don't we type out all of our notes on an Office 365 document so we can, like share it all together and stuff?" Amandeep: "No, just give me your notes and I'll look at them." While Mike is looking for his notes, which he hadn't put in the meeting chat yet, a few of the others have a bit of a conflict over their microphones. Jordan: "Why didn't you use headings on your notes like we agreed?" Lorri: "I thought you said to..." Hyoun Joo: "I DID use them, and somebody copied all of their notes from Wikipedia or something." About 10 minutes into working, Ahmed and Hyoun Joo realized that they actually did the same part of the assignment, so the work was duplicated. Ahmed: "I thought you were going to read section 3 and I was going to read section 4." Hyoun Joo: "I didn't read any of it. It was too much. I didn't know where to start. Section 4 was easier." Both seemed really frustrated by this and they didn't seem to interact much for a little while: Ahmed muted himself and seemed to have turned off his notifications. But eventually they decided to work together to put their notes together into a new version. Lorri texts Mike to complain to him about Jordan. Apparently he posted something about "working with people who are totally useless" on Snapchat. Mike ignores the text because he's not really sure what to do about it, and he doesn't care anyway. The Analysis You're going to analyze this case study for problems related to the purpose, audience, context, and tone (PACT) during the meeting. You should identify at least one problem for each of those four areas and explain why it's a problem. Below are some guiding questions to help you. You don't have to directly answer these questions, but you can use them to help you identify specific problems. • Purpose: Do you think the team had a clear purpose for this meeting? What do you think the intended purpose was? Do any of the individual students seem to have any of their own goals for the meeting? • Audience: How do the individuals in this team communicate with each other? Are they considering their audience (their teammates) when communicating? What types of cultural differences might be involved in this team that need more consideration? • Context: Are there any clues that other stuff might be going on within this group? Does it seem like there were problems before this meeting that haven't been dealt with? • Tone: What tone do you see the team members take with one another? Is the vibe overall positive or negative? Do they seem to have psychological safety as a group? If you had to give them a grade using the Team Initiative & Engagement standards in this course, what would you give them? Type up your answers in complete sentences/paragraphs into a Word file. Make sure to give it a clear title and organize the information in a way that your audience - the instructor - can easily follow. This doesn't need to be any particular length, but you will probably need one-two sentences to describe each problem and two-three sentences to explain why it's a problem. You are welcome to quote parts of the case study; remember to use quotation marks!
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The case study shows several problems associated with the purpose audience context and tone PACT of this meeting Purpose One problem is that the students needed a clear agenda This would make it easy ... View the full answer
Related Book For
Management A Practical Introduction
ISBN: 978-0078112713
5th edition
Authors: Angelo Kinicki, Brian Williams
Posted Date:
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