A) Helping clients breakdown complex 1)___ Focusing

problems and concerns into more

manageable parts.

B) When you reflect a number of expressions 2)___ Conscious use of self

communicated by the client over time.

C) Helping a client to view a problem a new or 3)___ Confrontation

different way.

D) The capacity to understand and enter into the 4)___ Individuation

feelings and experiences of another.

E) Involves sharing part of your own personal 5)___ Advocating

history and life experiences with a client.

F) Restating, in your own words, what the other 6)___ Partializing

person has said.

G) Speak, plead, or argue in favor of. 7)___ Empathy

H) Highlighting or calling attention to 8)___ Active Listening

something that may be of importance to work

I) Involves pointing out to a client a discrepancy 9)___ Reframing

or an inconsistency between statements and actions.

J) The capacity to see the person as a unique human 10)___ Summarization

being, with distinctive feelings, thoughts, and

experiences that differ from all others, including us.