I need really short answers . I do not need lengthy answers, so please asnwer them unique, no plagiriasm and short and correct . I have 30 minutes only

Case: Dell Credit operation lends businesses money to buy Dell computers. Previously, the loan process began when a Dell salesperson called Dell's head office to obtain credit approval for a customer's purchase. The first department involved in the process took the credit information over the salesperson's phone and recorded it on credit form. The credit form was sent to the credit checking department, then the pricing department (where the interest rate was determined) and on through a total of five departments. In all. It took the five departments six days to prove or deny the customer loan. Of course these delays cost Dell business millions of dollars. A significant percentage of customers got their loans elsewhere. Others frustrated by the wait. Canceled their orders. Finally, two Dell managers decided to walk a loan straight through each of the departments involved in the process. At each step, they asked the workers to stop what they were doing and immediately process their loan application. They were shocked by what they found. From start to finish, the entire process took just ninety minutes. The six-day tumaround time was almost due to delays in handing off work from one department to another the solutione Dellredesigned the process so that one person. not five separate departments now andles the entire loan approval process without any handoffs. All obstacles were identified and addressed. The change was radical and broar that shifted to a new way of doing things. The results were indeed excellent. The Credit process approvaliome was reduced front fours and all Decredutime to increase the number of loans it handled by 100 Question 21 List the four organizational change process steps Use the editor to format your answer Question 22 Explain how Dell Credit implemented the first organizational c parts, the two parts must be explained]. Use the editor to format your answer Question 22 2 Points Explain how Dell Credit implemented the first organizational change process step. [Please note that this step has two parts, the two parts must be explained]. Use the editor to come our answer Question 23 2 Points Explain how Dell credit implemented the second organizational change process step. [Please note that this step has two points, the two points must be explained], 124 minutes ang Question 24 Explain how Dell Credit implemented the third organizational change process step. Use the editor to forumot your answer Question 25 Explain how Dell Credit implemented the fourth organizational change process step